Shipping Policy
Shipping Policy
At Navoa, we work to get your order to you as quickly as possible while keeping shipping simple and affordable.
Order Processing
All orders are processed and dispatched within 1–2 business days after your order is placed. Orders are not typically processed or shipped on weekends or holidays.
Once your order has been dispatched, you will receive a confirmation email with tracking information when available.
Shipping Times
We offer international shipping to most destinations.
Estimated delivery time: 7–12 business days
Please note that delivery times are estimates and may vary depending on your location, customs processing, carrier delays, weather, or other circumstances outside our control.
International Orders
International orders may be subject to customs fees, duties, or taxes imposed by the destination country. Any additional charges are the responsibility of the customer.
Tracking
Once your order has shipped, tracking information will be provided when available. Tracking updates may take a few days to appear after the package has been dispatched.
Delayed or Missing Orders
If your order has not arrived within the expected delivery timeframe, please contact us so we can help investigate the shipment.
Please make sure your shipping address is correct when placing your order. Navoa is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.
Contact Us
For questions about your order or shipping, please contact our customer support team through the contact information provided on our website.
Thank you for choosing Navoa.